For product return enquires, please email firstname.lastname@example.org
CANCELLATION POLICYUpon purchase of your order, you will have up to 24 hours to cancel your order. We will provide full refund if you cancel your order within 24 hours. However, if 24 hours has passed since you made the order, you will have to wait for your parcel to arrive before being able to return the item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your payment merchant.
REFUNDS YET TO GO THROUGH
If you haven’t received a refund yet, please do the following:
- Double check your accounts as the funds may have been refunded elsewhere.
- Contact your credit card company/bank/paypal, in case there is something else going on which they can only see on their end.
- Wait another business day in case it goes through late.
If you’ve done all of this and you still have not received your refund yet, please contact us.
If you need more information that is not listed here you can contact us at email@example.com.